Last updated: September 16, 2026 [update to publication date]
Sweetpea Works LLC (“Sweetpea Works,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through sweetpeaworks.com (the “Website”) and our related emails, consultations, and business communications, how we use it, and the choices you have.
1. What This Policy Covers
1.1 Covered. This policy applies to personal information collected through the Website and through your communications with Sweetpea Works.
1.2 Not covered. This policy does not apply to:
- Pinnacle Trax. pinnacletrax.com, a managed marketing service of Sweetpea Works, has its own privacy policy.
- Client websites. Websites and marketing programs we build or manage for our clients are governed by those clients’ own privacy policies.
- Information we handle for clients. When we handle personal information on behalf of a client during an engagement, such as a client’s customer, member, or donor contacts, we do so under our agreement with that client, and the client’s privacy practices apply.
2. Information We Collect
2.1 Information you provide. When you submit a form, download a resource, subscribe to email updates, request or attend a consultation, or contact us, we may collect:
- Your name, email address, and phone number
- Your organization, church, or business name, and your role
- Information about your organization’s needs that you share with us
- The content of your messages and consultation notes
- Billing contact information, if you become a client
2.2 Information collected automatically. When you visit the Website, we and our service providers may automatically collect your IP address, browser type, device type, pages visited, time spent on pages, referring website, and approximate location based on IP address. We collect this information using cookies and similar technologies, as described in Section 5.
2.3 Information from other sources. We may receive information about you when you interact with our social media pages or when someone refers you to us.
2.4 Payment information. Client invoices are paid through QuickBooks and Stripe, which process payment information under their own privacy policies. We do not store full payment card or bank account numbers.
3. How We Use Information
We use personal information to:
- Respond to your questions and requests
- Schedule and conduct consultations
- Send resources you request
- Send email updates about Sweetpea Works, which you may unsubscribe from at any time
- Prepare proposals and provide services to clients
- Send invoices and manage client accounts
- Understand how visitors use the Website and improve it
- Protect the security of the Website and prevent fraud or abuse
- Comply with legal obligations
4. Email and Text Messages
4.1 Email. Every marketing email we send includes an unsubscribe link and our physical mailing address, as required by the CAN-SPAM Act (15 U.S.C. Chapter 103). If you unsubscribe, we may still send messages related to an active consultation or client engagement.
4.2 Text messages. [We send text messages only to people who have given prior express consent. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile phone numbers or text messaging consent with third parties for their own marketing purposes.]
5. Cookies and Analytics
5.1 How we use them. The Website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use it through analytics services. [We do not use cookies for targeted advertising.]
5.2 Your choices. Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how some parts of the Website work.
5.3 Do Not Track. Some browsers send “Do Not Track” signals. The Website does not currently respond to those signals, because no common standard for them has been adopted.
6. How We Share Information
6.1 We do not sell personal information. Sweetpea Works does not sell your personal information.
6.2 Service providers. We share personal information with companies that help us operate our business, such as website hosting, email delivery, contact management, scheduling, analytics, and payment processing providers. They may use it only to provide services to us.
6.3 Team members and subcontractors. We share information with team members and subcontractors who need it to serve you, and who are bound by confidentiality obligations.
6.4 Legal and safety reasons. We may disclose information if required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
6.5 Business transfers. If Sweetpea Works is involved in a merger, sale, or reorganization, personal information may be transferred as part of that transaction, subject to this policy.
6.6 With your consent. We may share information for other purposes with your permission.
7. How Long We Keep Information
We keep personal information for as long as needed for the purposes described in this policy, including maintaining client records and meeting legal, tax, and accounting obligations. When information is no longer needed, we delete it or remove identifying details. [Prospect and subscriber information is reviewed and removed after (three) years without activity.]
8. How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Choices and Rights
9.1 Email preferences. You may unsubscribe from marketing emails at any time using the link in any email.
9.2 Access, correction, and deletion. You may ask to see, correct, or delete the personal information we hold about you by contacting us using the information in Section 13. We may need to verify your identity before responding, and we will respond within [45] days. We may keep certain information when the law requires it or when needed to complete a transaction or client engagement.
9.3 State privacy rights. Depending on where you live, you may have additional rights under state privacy laws. We will honor requests as required by the laws that apply to us.
10. Children’s Privacy
The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13, consistent with the Children’s Online Privacy Protection Rule (16 C.F.R. Part 312). If you believe a child has provided us personal information, please contact us and we will delete it.
11. Links to Other Websites
The Website may link to websites operated by others, including client websites and social media platforms. We are not responsible for their privacy practices. Please review the privacy policies of any website you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date, and if we make material changes, we will provide notice on the Website or by email. This policy is posted as required by laws such as the California Online Privacy Protection Act (Cal. Bus. & Prof. Code § 22575).
13. Contact Us
If you have questions about this Privacy Policy or want to make a request about your personal information, contact us at:
Sweetpea Works LLC: 5728 Planuche St, Ste B, New Orleans, LA 70123
CONTACT EMAIL: info at sweetpeaworks dot com
